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After an accident, the best thing you can do is write down all the information you can. This will help when talking to police, informing your insurance company, and dealing with any potential legal action that may be taken. Answer these key questions:

  • Where did the accident happen?
  • What damages to your car occurred because of the accident? (It’s advised to also take pictures from many angles.)
  • What caused the accident?
  • Are you or any other passengers injured?
  • What is the name of the other driver and what kind of car do they drive?
  • What is the other driver’s insurance and policy information?
  • Can you get statements and contact info from witnesses?

After the accident, you should also make sure the police have been contacted. A police report will be needed for insurance since they’ll most likely ask for the report number when you call it in. Get that info from the police officer on the scene and their name as well for any follow-up questions.

When contacting the insurance company, avoid using the instant claim feature. That option may seem easier since they typically go through quicker, but that just means that corners were cut. Since you didn’t get your vehicle checked out by a professional, there could be hidden damages under the hood or frame that a photo won’t catch. If so, then you’ll end up paying full price for those hidden repairs.

A trusted, reliable auto body shop will help you figure out what repairs need to be made after a collision. If you want a recommended auto shop to visit, your insurance company can give you a list. However, it’s not a requirement to go to one of their options. If you already have an auto body shop you trust to or want to look for a new one, look for one that can handle or help with your insurance claim. This helps make your experience easier and less stressful after a traumatic event.

Crossroads Collison is equipped to handle your entire insurance claim and negotiate the repair cost for you. We’re located in Lake Elmo, MN and serve the Eastern Twin Cities like Woodbury, St. Paul, Oakdale, Cottage Grove, Hastings, and Stillwater. Give us a call if you need collision repairs.