After you’ve been in an accident and notified your insurance company of the event, it’s time to start looking for an auto body repair shop to fix the damages. With so many collision repair shops around, it can be hard to choose the best one for you. Here are a few tips on how to find the right repair shop:
Do Your Research
The first step to finding the right collision repair shop is to gather information about the ones in your area. Ask family and friends for any recommendations, and then head online to check them out. You should look at online reviews to see what their customers have to say about their experience. Customers may upload before and after photos of their work, which helps you know the quality of work they do.
Gather Estimates
You don’t have to go with the first estimate you get. Shopping around for the right business allows you to compare quotes and also interact with the technicians and staff. One shop may provide a lower estimate, but you may have a better service experience elsewhere. You want to choose the shop that does the most thorough inspection so they can provide the most accurate estimate.
Ask Questions
If it’s your first time getting into an accident, you don’t always know what questions you should be asking. You want to know the answers to questions such as: Do you work directly with the insurance company? How long are repairs expected to take? Do you offer free loaner vehicles while my car is being repaired? Based on the responses you get, the answers can be a big factor in making your decision.
Trust Your Instincts
While one collision center may have good online reviews, that doesn’t mean it’s the best fit for you. An auto body shop’s front desk area should be clean and organized, and the staff should be helpful and knowledgeable. If the shop is messy with staff that don’t pay much attention to you or aren’t willing to answer your questions, you likely won’t have a great experience overall.
Crossroads Collision Center strives to provide the best possible service for our customers. We work with all insurance companies and can help with your claim, and we also provide on-the-spot estimates. Locally owned for over 39 years, our technicians will provide you the peace of mind you need after a car accident. Give us a call or stop by during our business hours and one of our experts will be able to assist you.
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